Empressa Necklace in 14K White Gold with Moonstone

This 14k white gold necklace features a natural untreated 3.73ct rainbow moonstone from Madagascar, accented with lab diamonds. The pendant measures 38× 22mm, and the chain is 45cm with an additional 6cm extension for adjustable length.

All fine jewelry orders are fully insured during transit, with a signature required upon delivery to ensure your piece is safely delivered. If you prefer not to sign for the delivery, please inform me via email at support@pterajewelry.com after placing your order.

Ptera jewels are meticulously crafted by our artisans using the finest gold and silver. We proudly source all our materials ethically, from the metals to the gemstones, ensuring that every piece reflects our commitment to quality and integrity.

To ensure your satisfaction, we accept returns or exchanges for unworn, non-customized fine jewelry within 14 days of delivery.

Please note the following:

• The jewelry must be returned in its original condition, including packaging and certification (if applicable).
• Custom or personalized pieces, including engraved items, are non-refundable and cannot be exchanged.
• Any signs of wear, damage, or alteration will void eligibility for a return or exchange.

To initiate a return, please contact us at support@pterajewelry.com with your order details.

At Ptera, we take great pride in our craftsmanship. We guarantee the quality of our work and will gladly address any issues related to workmanship. However, repairs for damage caused by external factors, improper care, or mishandling beyond Ptera’s control will not be covered under our policy.

Your 14k gold moonstone necklace is crafted to last a lifetime with proper care. Here are some best practices:

Avoid chemicals: Keep your necklace away from perfume, lotions, sunscreen, chlorine, salt water, and household cleaners, as these can dull the gold over time and affect the surface of the moonstone.

Be gentle: Moonstone is a softer gemstone, so it’s best to avoid wearing your necklace during activities where it could be knocked, pulled, or scratched, such as workouts, swimming, or sleeping.

Store separately: When not wearing your necklace, store it in a soft pouch or its own compartment to prevent scratching, especially from harder gemstones.

Cleaning: Avoid ultrasonic or steam cleaners, as they can damage moonstone. Instead, clean gently with lukewarm water, mild soap, and a soft brush, then pat dry with a soft cloth.

Maintenance: Have your piece checked every 6–12 months to ensure the setting remains secure and your necklace stays in beautiful condition.