Elara Ring
Custom made to order in your chosen size. Please allow 1–2 months for delivery. Emeralds do not come with a certificate.
All fine jewelry orders are fully insured during transit, with a signature required upon delivery to ensure your piece is safely delivered. If you prefer not to sign for the delivery, please inform me via email at support@pterajewelry.com after placing your order.
Ptera jewels are meticulously crafted by our artisans using the finest gold and silver. We proudly source all our materials ethically, from the metals to the gemstones, ensuring that every piece reflects our commitment to quality and integrity.
Fine Jewelry Returns/Exchnages
(Ready-to-Ship & Made-to-Order)
We take great care in crafting each piece of fine jewelry to meet the highest standards of quality and beauty. To ensure your satisfaction, we accept returns or exchanges for unworn, non-customized fine jewelry within 14 days of delivery.
Please note the following:
- A 20% restocking fee will apply to all fine jewelry returns and exchanges.
- Custom or personalized pieces, including engraved items, are non-refundable and cannot be exchanged.
- The jewelry must be returned in its original condition, including packaging and certification (if applicable).
- Any signs of wear, damage, or alteration will void eligibility for a return or exchange.
To initiate a return, please contact us at support@pterajewelry.com with your order details. Your happiness with our designs is our priority, and we are here to assist you every step of the way.
At Ptera, we take great pride in our craftsmanship. We guarantee the quality of our work and will gladly address any issues related to workmanship. However, repairs for damage caused by external factors, improper care, or mishandling beyond Ptera’s control will not be covered under our policy.
Emeralds are timeless and beautiful, but they’re also more delicate than other gemstones due to their natural inclusions. To keep your ring looking radiant for years to come, here are a few care tips:
- Avoid harsh cleaners. Never use ultrasonic or steam cleaners on emeralds, as they can cause fractures. Stick to lukewarm water, mild soap, and a soft brush.
- Be gentle. Emeralds are softer than diamonds or sapphires, so avoid wearing your ring during heavy activities or when handling rough materials.
- Keep it away from chemicals. Take off your ring when applying lotions, perfumes, or cleaning products, as these can dull the stone and damage the setting.
- Store with care. When not wearing your ring, store it separately in a soft pouch or lined jewelry box to prevent scratching.
- Professional maintenance – Have your ring professionally inspected and cleaned every 6-12 months to ensure the stone remains secure and sparkling.

