Elara Necklace

This 14K yellow gold necklace is 45cm long and showcases a 15x15mm pendant adorned with lightly oil-treated emeralds.

All fine jewelry orders are fully insured during transit, with a signature required upon delivery to ensure your piece is safely delivered. If you prefer not to sign for the delivery, please inform me via email at support@pterajewelry.com after placing your order.

Ptera jewels are meticulously crafted by our artisans using the finest gold and silver. We proudly source all our materials ethically, from the metals to the gemstones, ensuring that every piece reflects our commitment to quality and integrity.

To ensure your satisfaction, we accept returns or exchanges for unworn, non-customized fine jewelry within 14 days of delivery.

Please note the following:

• The jewelry must be returned in its original condition, including packaging and certification (if applicable).
• Custom or personalized pieces, including engraved items, are non-refundable and cannot be exchanged.
• Any signs of wear, damage, or alteration will void eligibility for a return or exchange.

To initiate a return, please contact us at support@pterajewelry.com with your order details.

At Ptera, we take great pride in our craftsmanship. We guarantee the quality of our work and will gladly address any issues related to workmanship. However, repairs for damage caused by external factors, improper care, or mishandling beyond Ptera’s control will not be covered under our policy.

Your 14K gold necklace is designed to last a lifetime with proper care.

Daily Care:
To prevent scratches and keep your necklace from looking dull, take it off before swimming, exercising, or applying lotions and perfumes. A little care each day goes a long way in keeping your 14k gold glowing for a lifetime.

Cleaning:
Every few weeks, soak your necklace in warm water with a drop of mild dish soap. Gently wipe with a soft toothbrush or cloth, rinse thoroughly, and pat dry. To maintain its shine between cleanings, use a non-abrasive jewelry polishing cloth.

DO NOT clean this piece using an ultrasonic cleaner — emeralds are delicate and may be damaged by the vibrations. We recommend gentle hand-cleaning only.

Store Properly:
Keep your necklace in a soft pouch or lined jewelry box to prevent tangling and protect it from scratches.